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What to Do When a Physician Leaves a Practice

If you have concerns about a doctor's performance, you might be wondering what to do when he leaves a practice. While you may be able to address your concerns with the doctor without being defensive, it can be difficult to convey your concerns without sounding negative. Remember that the physician's decision to leave your practice was based on your healthcare needs, not your personal feelings. The tone of your conversation should be professional and upbeat.



Write a letter to inform patients of the change in practice and explain your new circumstances. Provide details such as your new contact information, medical records and a form for medical release. If possible, personalize the letter for each patient. Using a direct mail service like PostGrid can be a great option. This will maximize the effectiveness of your message. If you're worried about privacy, consider using a service such as PostGrid to customize your letters.


If you've had a relationship with a physician for several years, you might consider requesting copies of his or her medical records. Most states allow patients to request a copy of their medical records if the physician has departed from the practice. The physician may be unwilling to provide it if you've left the practice because of the legal implications, but you have the right to request a copy of your chart.


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